Table of Content
For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. – the service is performing well and meeting our expectations. Medical care from a qualified nurse, and treatment for residents with illness or injuries. King Charles Court offers Dementia, Older People (65+), Physical Disabilities and Sensory Impairments care.
There is often a substantial difference between fees charged to those who can afford the costs themselves and those who receive help from their Local Authority. A majority of homes aim to cater for both, but some target only one or the other. With a few exceptions, accommodation in a care home cannot be bought or rented like retirement housing. Think of them more like full-board hotel accommodation with 24 hour care available.
Care home group
The registered manager was supported by a motivated and committed team including the deputy manager, clinincal lead, nurses and the care staff team. The design of the building and facilities were appropriate for the care and support provided. One of two bathrooms was currently being used for storage of equipment. However, the registered manager informed us of the plans to redesign this bathroom in the near future so it is more suitable for people with limited mobility.
At King Charles Court we are committed to providing the highest standard of care. The dignity of our residents is a priority to us, the care we administer is always done so with respect, compassion and understanding. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
Care
Meals were appetising and people were offered a choice in line with their dietary requirements and preferences. Where necessary staff monitored what people ate to help ensure they stayed healthy. The service was meeting the requirements of the regulations at that time. Risk assessments had been developed to minimise the potential risk of harm to people during the delivery of their care.
The provider had an effective system in place to identify, assess and manage risks to the health, safety and welfare of people who used the service and others. Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services. Care Sourcer is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us.
King Charles Court, Falmouth, Cornwall
We also observed that on the day of the site visit one person did not receive personal care until 11.30 a.m. People told us about the meals provided at the home, they told us there was enough choice and variety and the standard of the food was good. People told us that ‘You never know what the meals are going to be – it’s always a surprise.
These had been kept under review and were relevant to the care provided. This unannounced comprehensive inspection took place on the 12 December 2017. The last comprehensive inspection took place on the 29 September 2015.
Falmouth, ME
King Charles Court is a 30 bedded nursing care home located in Falmouth, specialising in general nursing care of older people. The home is situated in a central location, close to all local amenities. King Charles Court was established in 2005 and is an old school. There are magnificent views over the harbour, the docks, Flushing and across to the Roseland from many rooms.
We did see staff asking people what they wanted to eat for the following day. We looked at the staff files for four people and saw that there was not an effective system in place to formally supervise all staff. One visitor explained that the home had invited them to eat with the person they had been visiting and the food had been “excellent”. We observed staff providing support to people throughout our inspection visit.
However, a paid subscription allows more information to be added and as a result a higher profile score. We think it’s important you have detailed, comprehensive information so that you can decide which care providers to shortlist. We have recently been able to open EAC Advice, a new 'housing options' advice service for older people. Those run by private operators more often focus on lifestyle, with help and care services discretely available to buy if or when required. Another person told us that while the staff are helpful there are delays with their personal care and they would like the staff to be more attentive to their needs.
Our site offers information and guidance that we hope will be of help to you. Most retirement developments offer either properties for sale or for rent, but newer ones may offer both tenure options, and possibly shared ownership too. If you simply want to move to a more suitable non-retirement home, and need help or advice with this, our EAC Advice service is here to help you. Deciding whether to move home in older age can be challenging.
In the last report by the CQC from January 2018, the facility received an overall rating of good. One person said that they do not see the staff and although they call and call no-one checks on her or comes to see her. This person did not have access to a call bell at the time of our visit . We saw that some people had to wait for staff to help them to eat and drink.
At the time of the inspection there were 28 people living at the service. This site offers providers of services, accommodation and related advice a free opportunity to advertise what you do. The site’s 4 million visitors a year comprise roughly 45% older people, 45% younger family and relatives, and 10% professionals who work with older people. We carried out this inspection in response to information of concern received relating to a person’s care and their environment at King Charles Court. We spoke with the provider, two managers, the clinical lead, ten staff, four visitors and four people who lived at King Charles Court. We observed care being provided, reviewed care records and documentation related to the service and the staff.
Specialisms and services
We looked at a range of care documentation which evidenced that people’s needs were well understood and staff acted with respect and care in supporting people appropriately. Staff were supported by a system of induction training, supervision and appraisals. Staff were aware of how to report any concerns they may have regarding any potential abuse. These allowed staff to air any concerns or suggestions they had regarding the running of the service.
No comments:
Post a Comment